FAQs

 

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

 

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

How long will it take to receive my order?

Due to high demand, orders may take between 1-4 weeks to arrive.

 

What is your return policy?

We accept returns within 30 days of delivery for items that are unused, in their original packaging, and with all tags attached. To initiate a return, please contact our customer support team at cronusadvanced@gmail.com with your order number. We’ll provide you with further instructions. Please note that return shipping costs are the responsibility of the customer.

 

 

Are your products suitable for military and law enforcement use?

Many of our products are designed to meet the demands of military, law enforcement, and first responder use. Feel free to contact us if you have any questions about a particular item’s suitability.